JellyBoost refund policy
Effective August 2026. This policy governs refunds for JellyBoost orders placed through jellyboostsupplement.com.
1. The refund window
You may request a full refund of the product price within 60 days of the date your order is delivered. Delivery date is taken from carrier tracking. If tracking is unavailable, we use the dispatch date plus five business days.
2. Condition of the product
Opened bottles qualify. Partly used bottles qualify. Empty bottles qualify. The guarantee is a satisfaction guarantee, so having actually used the product does not disqualify a request.
3. How to request one
Email support@jellyboostsupplement.com with your order number and a note that you want a refund. No form, no phone call, no explanation required. The desk confirms the request and the amount, then sends the returns address.
4. Returning the product
Send back any remaining product, including empties, to the returns address the desk provides. Return postage is paid by the customer. Do not send anything back before you have that address, since unmarked parcels cannot be matched to an order. There is no restocking fee.
5. What is refunded
The full product price. Shipping paid at checkout is not refunded, as it covers a service already performed. Return postage is not reimbursed.
6. Processing time
Refunds are issued to the original payment method within three to five business days of the request being confirmed. Card issuers typically post the credit within a further three to five business days.
7. Damaged or incorrect orders
If your order arrives damaged or is not what you ordered, contact orders@jellyboostsupplement.com within seven days with photographs. We replace it at our cost. This is separate from the 60-day guarantee and does not consume it.
8. Orders not placed through this portal
This policy covers orders placed on jellyboostsupplement.com only. JellyBoost is not distributed through marketplaces or retail pharmacies, and bottles obtained elsewhere are outside authorized 2026 distribution. We hold no order record for them and cannot refund them. See batch verification.
9. Repeat requests
The guarantee is intended to be used once per customer. Repeated purchase-and-refund cycles on the same account or address may be declined at our discretion.
10. Contact
Cedarline Health Sciences, LLC, 1220 Menomonie Street, Suite 4, Eau Claire, WI 54701. Email support@jellyboostsupplement.com, phone +1 (715) 318-2264, Monday to Friday, 8:00am to 4:30pm Central.